Experiences and Lessons Learned from Floods in Iran - Crisis Education Performance in Khuzestan, Iran

Zahra Kord, Sakineh Shahi, Yadollah Mehralizadeh


The main purpose of this study was to evaluate the educational performance of managers of Khuzestan government agencies and institutions to deal with the flood of 2019. The method of this study was a mixed research method of explanatory type. The statistical population of the study consisted of 13 organizations involved in the crisis management of Khuzestan. In the quantitative part according to Krejci and Morgan's table, 341 participants were selected by stratified random sampling. In this section, a researcher-made questionnaire was used. The validity of the questionnaire was evaluated by some experts, and its reliability was calculated to be 0.96 through Cronbach's alpha. The results were analyzed using mean, standard deviation, and t-test. The participants of the quality parts of the study were 13 managers and officials of the education department of the mentioned organizations who were purposefully selected. Findings in the quantitative part of the research showed that except for 4 organizations, the employees of other organizations believed that the relevant organizations did not perform well in relation to holding crisis management courses and training related to all four stages of crisis management. The results of the qualitative section showed that the reasons for the inadequate educational performance of these organizations are the existence of categories such as the personal status of employees, organizational constraints, weakness of courses held, parallel work, and decisions of senior managers. Increasing the quality level of courses, providing organizational resources and facilities, and management solutions were suggested.


Keywords: training, evaluation, government agencies, floods in Iran.


DOI: https://doi.org/10.55463/hkjss.issn.1021-3619.60.56

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