Development and Validation of a Questionnaire for Papua New Guinea’s Law and Justice Sector

Olugbenga Adedayo Ige


This study developed, validated, and conducted reliability checks on a questionnaire designed to evaluate the effectiveness of service delivery in Papua New Guinea’s law and justice sector. The use of questionnaires to address social issues through focus group interviews (FGIs) in fields with limited published research has proven to be a valuable method in social research. This study, using a mixed methods research design, created and validated a quantitative questionnaire for assessing service delivery based on key themes identified in FGIs with participants from Papua New Guinea’s law and justice sector. The quantitative questionnaire consisted of ten items gathering biographical information, along with 57 items derived from themes discovered in the FGIs. These 57 items were tested with a sample of employees in the law and justice sector. Principal component analysis (PCA) was employed to streamline the questionnaire, resulting in a final version of 44 items. Additionally, Cronbach’s alpha was used to verify the internal consistency of the questionnaire. The Law and Justice Sector questionnaire serves as a reliable tool for evaluating service delivery in Papua New Guinea, with the goal of enhancing service provision within the PNG law and justice sector.


Keywords: law and justice sector, principal component analysis, sequential exploratory design, Government of Papua New Guinea.



Full Text:



DINNEN, S. (2002). Building Bridges - Law and Justice Reform in Papua New Guinea. Retrieved from

DT GLOBAL. (2016). Justice Services and Stability for Development. Retrieved from

DUNCAN, R., & BANGA, C. (2018). Solutions to poor service delivery in Papua New Guinea. Asia and the Pacific Policy Studies, 5, 495-507.

KUMAH, A.E., BETTANY-SALTIKOV, J., VAN SCHAIK, P., MCSHERRY, R., & BOADU, P. (2023). Development and validation of a questionnaire to assess evidence-based practice and evidence-informed practice knowledge, attitudes, understanding and behavior. Teaching and Learning in Nursing, 18(4), e220-e228.

KUMARI, A., RANJAN, P., CHOPRA, S., KAUR, D., UPADHYAY, A.D., KAUR, T., BHATTACHARYYA, A., ARORA, M., GUPTA, H., THRINATH, A., PRAKASH, B., & VIKRAM, N.K. (2021). Development and validation of a questionnaire to assess knowledge, attitude, practices, and concerns regarding COVID-19 vaccination among the general population. Diabetes & Metabolic Syndrome: Clinical Research & Reviews, 15(3), 919-925.

MORAITIS, C. (2007). Launch of ‘PNG Law and Justice Sector on the Move - Success Stories in 2006’. Australian High Commission - Papua New Guinea. Retrieved from

NICOLAU, B., CASTONGUAY, G., LEVINE, A., HONG, Q.N., SUMMER INSTITUTE 2015 PARTICIPANTS, & PLUYE, P. (2017). Applied mixed methods in oral health research: importance and example of a training program. JDR Clinical & Translational Research, 2(3), 206-210.

OMODAN, B.I., & IGE, O.A. (2021). Sustaining collaborative learning among university students in the wake of COVID-19: The perspective of online community project. International Journal of Learning, Teaching and Educational Research, 20(1), 356-371.

PETERSON, R.A. (2000). Constructing effective questionnaires. 1st ed. Thousand Oaks, California: Sage Publications.

REILLY, B., BROWN, M., & FLOWER, S. (2015). Political governance and service delivery in Papua New Guinea: A strategic review of current and alternative governance systems. Port Moresby: The Papua New Guinea National Research Institute. Retrieved from

STREINER, D.L., NORMAN, G., & CAIRNEY, J. (2015). Health measurement scales: a practical guide to their development and use. 5th ed. New York: Oxford University Press.


  • There are currently no refbacks.