Challenges and Opportunities of Accelerated Digital Literacy during the COVID-19 Pandemic

Ranta Butarbutar, Angla F. Sauhenda, Marnina, Hanova R. E., Wahyuniar, Seli Marlina Radja Leba


The outbreak of the COVID-19 pandemic has become an ongoing social crisis globally. Therefore, the current study aims to show how digital literacy competencies were accelerated during this pandemic. The study employed the mixed-method approach to gain in-depth information. A Scala-Likert close-ended questionnaire model was distributed to students, parents, teacher educators, and lecturers. The link was sent via a google form to the WhatsApp Group (WAG) while the rest were manually distributed, i.e., door to door. The results indicate that the accelerated use of digital literacy competencies during the physical distancing can be categorized under four labels: (a) pedagogical, (b) cognitive parenting, (c) civilization literacy, and (d) developing self-learning skills. The pedagogical aspect was highlighted by the understanding, using, and evaluating technology in the teaching process. Cognitive parenting was indicated by the parents' choice and utilization of internet resources to support their children's education. Furthermore, civilization literacy was demonstrated by societies' engagement with government socializing propaganda such as 'stay at home', 'stay safe and healthy', 'physical distancing', and 'always uses a mask'. Meanwhile, developing self-learning skills was proven by the teacher educators' ability to operate new software automatically.



Keywords: digital literacy, competencies, COVID-19 outbreak.


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