Digital Identity Innovation for Correctional Governance: Implementation of the Single Identity Number (SIN) for Inmates in the Indonesian Correctional System

Iman Santoso, Triyuni Sumartono, Johanes Basuki, Gatot Hery Djatmiko

Abstract

The development of e-Government is driving the transformation of correctional governance in Indonesia towards a more transparent, accountable, and integrated system. This article examines the implementation of the Single Identity Number (SIN) as a digital identity innovation within Indonesia’s correctional system. The application of SIN aims to address persistent issues such as duplicate inmate data, difficulties in tracking violation histories, and inefficiencies in integrating services across law enforcement and correctional agencies. This study adopts a qualitative descriptive approach with a multi-case study design, data were collected from several overcrowded correctional institutions through in-depth interviews with correctional officers, information system designers, and officials from the Directorate General of Corrections. The study’s novelty lies in positioning digital identity innovation—previously underexplored in correctional administration—within the framework of e-Government and public sector digital transformation in developing countries. The findings reveal that SIN has significanty improve the accuracy of inmate data, expedite the delivery of integration rights, and strengthen interagency collaboration in law enforcement and social reintegration. However, key challenges include digital infrastructure readiness, data privacy protection, and resistance to adaptation at the operational level. The study contributes to the theoretical and practical to the development of a digital correctional governance model based on a unified identity in developing countries. Recommendations focus on strengthening regulations, enhancing human resource capacity, and promoting system integration among institutions to realize an effective and sustainable e-Government ecosystem in the correctional system.

 

Keywords: Correctional Governance; Digital Identity; E-Government, Public Administration Innovation; Single Identity Number (SIN).

 

DOI: https://doi.org/10.55463/hkjss.issn.1021-3619.66.8


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